Customer collection from 9.00am to 4.00pm Monday to Friday.

We require at least three days notice when hiring items. If you require a marquee structure, please allow more than a weeks’ notice to ensure we have stock and can fit your build into our schedule. 

The single hire rate covers a weekend period, Friday to Monday. This also means if your event is mid-week you may have the equipment for up to three days. 
Delivery or Collections are usually the day before if your event is on a weekday with returns the following day. 
For weekend events, deliveries or collections are usually Friday by 5pm and pick-ups or returns are on the Monday from 7.30am (or Tuesday for public holidays).  

Yes, we do deliver to all areas of South Australia, prescribed cartage rates will apply depending on location and the amount of equipment on hire. Customers are requested to obtain a quotation prior to confirming arrangements for delivery and collection of equipment.

If collecting please be mindful of vehicle size that will be required. If bulky or long items are ordered please bring a trailer, ute or van. If required trailers are available for hire from Barossa Valley Hire, conveniently located next door. All customers are required to provide appropriate straps or ropes to secure the equipment that is hired.

Our experiences staff are required to install all marquee structures which means you will be charged a delivery and collection cost. Delivery for structures can be as early as Wednesday or Thursday preceding your function. This gives you time to set up and decorate the space for your event. These timelines are flexible please contact us to discuss your requirements.

Crockery and cutlery must be rinsed of any food debris and returned in a clean and dry condition. Once returned it is put through our commercial dishwashing process to ensure hygiene standards are maintained. A cleaning fee will incur if items are returned dirty.
Glassware is to be returned in the designated carton, rinsed and standing upright in the box. 
Linen can be returned unwashed but must be dry but please refer to our full term’s conditions for more details.
Catering equipment must be returned in the same condition as received. If not, cleaning fees will be charged accordingly.

Yes, if you have any queries or concerns regarding the equipment on hire you can contact our staff on 0428 185 845.
For general enquiries please call between 9am and 4pm Monday to Friday

After hours call outs may be arranged by calling 0428 185 845. A call out fee and labour cost may apply, refer to our terms and conditions to ensure no additional charges apply for call outs.

All customers are required to make payment in full before the day of hire or collection.

• EFTPOS via telephone
  • Visa or Mastercard
• Electronic Funds Transfer (EFT)